ter555 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.
Last Updated: January 2026ter555 operates the online gaming platform accessible at https://ter555.cam. We take the privacy and security of your personal data with the utmost seriousness. This Privacy Policy has been drafted in accordance with internationally recognized data protection principles, including those reflected in the General Data Protection Regulation (GDPR) framework, and is intended to give you complete transparency over how ter555 handles your information.
By registering an Account with ter555, accessing the Platform, or interacting with our customer support services, you acknowledge that you have read, understood, and agreed to the data practices described in this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request Account closure by contacting our support team.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below unless context requires otherwise:
This Privacy Policy applies to all Personal Data collected and processed by ter555 in connection with your use of the Platform, including:
This Policy applies regardless of the device or method through which you access the Platform, whether via desktop browser, mobile browser, or any dedicated application ter555 may release in the future.
ter555 collects the minimum Personal Data necessary to deliver our services, comply with legal obligations, and maintain a secure, fair gaming environment. The categories of data we may collect are set out in the table below:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, KTP number (Indonesian National ID), passport number | Account registration, KYC verification, age validation (21+) |
| Contact Data | Email address, phone number, residential address (including city, province, postal code) | Account communications, transaction notifications, support delivery |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri), e-wallet account identifiers (OVO, DANA, GoPay) | Processing deposits, withdrawal verification, fraud prevention |
| Transaction Data | Deposit amounts, withdrawal records, bet history, game session logs, bonus activity | Account management, dispute resolution, responsible gaming monitoring, AML compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, login timestamps | Security monitoring, fraud detection, platform optimization |
| KYC Document Data | Photographs of identity documents, selfie verification images, proof-of-address documents | Identity verification, AML compliance, age verification |
| Responsible Gaming Data | Self-imposed deposit limits, loss limits, self-exclusion elections, time-out requests | Player protection, regulatory compliance, support escalation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Quality assurance, dispute resolution, service improvement |
We do not intentionally collect Sensitive Data beyond what is necessary for identity verification and responsible gaming purposes. We do not collect data on religious beliefs, political opinions, or racial or ethnic origin.
ter555 collects Personal Data through the following primary methods:
The majority of your Personal Data is provided directly by you when you register an Account, complete KYC verification, make a deposit or withdrawal request, contact our customer support team, or adjust your responsible gaming settings. You are responsible for ensuring the accuracy and currency of the information you provide.
When you access the Platform, our servers automatically log certain technical data including your IP address, browser type, device identifiers, session timestamps, and pages visited. This data is collected via standard web server logs, cookies, and similar tracking technologies. See Section 11 for full details on our cookie practices.
In certain circumstances, we may receive Personal Data about you from third parties, including:
ter555 processes your Personal Data for the following clearly defined purposes:
ter555 processes Personal Data only where a recognized legal basis applies. The primary legal bases we rely upon are:
Processing your identity data, contact data, financial data, and transaction data is necessary for us to perform our contract with you — specifically, to operate your Account, process your transactions, and deliver the gaming services you have subscribed to.
We are required to pr ocess certain Personal Data to comply with legal obligations, including international AML requirements, KYC mandates, and responses to lawful regulatory or law enforcement requests.
ter555 processes certain technical and communications data on the basis of our legitimate interests in maintaining platform security, detecting and preventing fraud, improving our services, and protecting the integrity of our gaming environment. We conduct a balancing assessment to ensure these interests do not override your fundamental rights and freedoms.
Where we send marketing communications or deploy non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time by contacting our support team or using the opt-out mechanism in any marketing email we send you. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
ter555 does not sell, rent, or trade your Personal Data to any third party for their independent marketing purposes. We share your data only in the limited circumstances described below:
To process deposits and withdrawals, we share the minimum necessary financial data with our Indonesian banking partners — including BCA, BRI, BNI, Bank Mandiri, and CIMB Niaga — and e-wallet operators including OVO, DANA, GoPay, ShopeePay, and LinkAja. These providers act as independent data controllers for their own payment processing operations and are subject to their own privacy policies and regulatory frameworks.
We share KYC document data and identity information with accredited third-party verification service providers solely for the purpose of authenticating your identity documents and confirming your eligibility to use the Platform. These providers are contractually bound to process your data only as directed by ter555.
To deliver our gaming library, we work with leading international game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. Limited session and game data may be shared with these providers for game delivery and integrity purposes. No personally identifying information beyond a pseudonymous player identifier is shared with game studios.
ter555 may disclose Personal Data to competent regulatory bodies, law enforcement agencies, or government authorities where we are required to do so by applicable law, court order, or in response to a lawful and duly authenticated request. We will notify you of any such disclosure to the extent permitted by law.
In the event that ter555 undergoes a corporate restructuring, merger, acquisition, or sale of substantially all of its assets, your Personal Data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to any change in how your data is processed.
We may share Personal Data with our legal advisers, auditors, and accountants where necessary for the provision of professional services, subject to appropriate confidentiality obligations.
As an internationally operating platform serving Indonesian players, ter555 may store and process your Personal Data on servers located outside Indonesia. Wherever such international transfers occur, we implement appropriate safeguards to ensure your data receives a level of protection equivalent to that required under internationally recognized data protection standards.
International data transfers from ter555 are protected through one or more of the following mechanisms:
You may request further information about the specific safeguards applicable to any international transfer of your Personal Data by contacting our data privacy team at [email protected].
ter555 retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention schedules are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account identity and registration data | Duration of Account plus 5 years post-closure | AML legal obligation, dispute resolution |
| KYC verification documents | Duration of Account plus 5 years post-closure | AML and regulatory compliance |
| Transaction and financial records | 7 years from transaction date | International AML standards, audit requirements |
| Customer support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Technical and session data (logs) | 12 months from collection | Security monitoring, fraud detection |
| Marketing consent records | Until consent is withdrawn, plus 2 years | Compliance with consent obligations |
| Responsible gaming records | Duration of Account plus 5 years | Player protection, regulatory compliance |
When the applicable retention period expires, Personal Data is securely deleted or anonymized such that it can no longer be associated with any identifiable individual. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes.
ter555 implements a comprehensive, layered information security framework designed to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction. Our security measures include both technical controls and organizational procedures.
ter555 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, analyze usage patterns, and support our security and fraud prevention systems. By continuing to use the Platform, you consent to the use of cookies in accordance with this Policy.
You can manage non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies stored on your device. Please be aware that disabling certain cookies may affect Platform functionality. For detailed instructions on managing cookies in your specific browser, consult your browser's help documentation.
ter555 does not use third-party advertising networks or behavioral retargeting cookies. We do not share your browsing activity with external advertising platforms for the purpose of serving you targeted advertisements on other websites.
ter555 respects your rights as a Data Subject and is committed to facilitating the exercise of those rights promptly and without undue obstruction. Depending on the legal framework applicable to your situation, you may have some or all of the following rights in relation to your Personal Data:
You have the right to request a copy of the Personal Data we hold about you, together with information about how it is being processed. We will provide this information within thirty (30) days of a verified request.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. For certain data fields, you may update your information directly through your Account settings. For identity data that requires re-verification, you must contact our support team.
You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing and there are no overriding legitimate grounds. Please note that this right may be limited where we are required to retain data to comply with legal obligations, such as AML record-keeping requirements.
You may request that we restrict the processing of your Personal Data in certain circumstances, such as while the accuracy of data is being contested or where you have objected to processing pending verification of our legitimate grounds.
Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format, and to transmit that data to another service provider.
You have the right to object at any time to the processing of your Personal Data for direct marketing purposes. You may also object to processing based on our legitimate interests, in which case we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
To exercise any of the rights described in this section, please submit a written request to [email protected]. We will acknowledge your request within five (5) business days and complete our response within thirty (30) days. We may request proof of identity before processing your request to protect against unauthorized access to your data.
If we become aware that Personal Data has been submitted by or on behalf of an individual under the age of 21, we will take immediate steps to delete that data and permanently close the associated Account. If you believe a minor has registered an Account with ter555, please notify us immediately at [email protected] so we can investigate and take appropriate action.
Our KYC verification procedures are specifically designed to detect and prevent underage access. Age verification is a mandatory step in the Account activation process, and we reserve the right to request documentary proof of age at any point during the Account lifecycle.
ter555 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. When material changes are made, we will notify registered Users by email to the address associated with your Account and will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to remain informed of how we protect your data. Your continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should discontinue use of the Platform and may request Account closure as described in our Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ter555 processes your Personal Data, please contact our data privacy team through the following channel:
When submitting a privacy request, please include your registered Account email address and a clear description of your request or concern. We may require proof of identity before actioning certain requests to ensure we are responding to the correct Data Subject.
Six core principles that define ter555's approach to data privacy and information security
Every data transmission between your device and the ter555 Platform is protected by 256-bit SSL/TLS encryption. Sensitive files including KYC documents are encrypted at rest using AES-256 standards, ensuring your data is secure at every stage.
ter555 does not sell, rent, or trade your Personal Data to third parties for marketing purposes under any circumstances. Your information is used exclusively to deliver the services you signed up for and to comply with our legal obligations.
Access to Personal Data within ter555 is restricted to staff members who genuinely need it to perform their duties. All data-handling employees are bound by confidentiality agreements and receive regular training on data protection obligations.
We take data subject rights seriously. Requests for access, rectification, erasure, or portability of your Personal Data are handled within 30 days, with acknowledgment within five business days. Submit requests directly to our support team at any time.
We keep your Personal Data only as long as necessary. Transaction records are retained for seven years in line with AML obligations; session logs are purged after twelve months. When retention periods expire, data is securely deleted or anonymized.
This Privacy Policy is reviewed and updated regularly to reflect changes in our practices and applicable law. Every material amendment is communicated to registered Users by email before it takes effect, so you are never caught off-guard by changes.
Our support team is available around the clock to answer any questions about your personal data, how it is used, or how to exercise your data rights. You can also explore our related policies below.
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